SyncVPN support center

Hi, how can we help?

Search our guides or choose a topic to find clear answers in a few steps.

Setup guides Troubleshooting Account help
Search support

Search results for “VPN protocol”

8 matching guides

Clear search
TroubleshootingHow to Fix Slow VPN Speeds

Slow VPN speeds can be caused by your internet connection, VPN server location, network conditions, or VPN protocol. Try a different server or protocol, check your internet connection, and make sure SyncVPN is up to date.

Apps and setupHow to Install and Use SyncVPN on Windows

Learn how to install SyncVPN on Windows. Follow this guide to download the app, sign in, choose a VPN location, connect, and troubleshoot common issues.

Getting startedHow to Choose the Right VPN Protocol

Learn how to choose the right VPN protocol for your needs. Compare the available protocols, their use cases, and tips to find the best option for your device and network.

Apps and setupHow to Set Up SyncVPN on a Compatible Router

Learn how to set up SyncVPN on a compatible router. Follow this guide to configure your router, add SyncVPN settings, and verify your VPN connection.

TroubleshootingSyncVPN Keeps Disconnecting: How to Fix It

Is SyncVPN constantly disconnecting? Learn how to troubleshoot VPN disconnections by checking your internet connection, VPN location, app, device, and network settings.

TroubleshootingVPN Connected but Websites Won’t Load

If SyncVPN shows as connected but websites do not load, check your internet connection, reconnect SyncVPN, try another VPN location, restart the app or device, and check for other network configurations.

Apps and setupHow to Install and Use SyncVPN on iPhone and iPad

Learn how to install and use SyncVPN on iPhone and iPad, connect to a VPN location, change locations, disconnect, and troubleshoot common connection issues.

Servers and locationsHow to Choose and Change a SyncVPN Server

Learn how to choose and change a SyncVPN server, select an available VPN location, and troubleshoot common server connection problems.

Still need help?

Still need help?

Our support team is ready to help with technical, account, and billing questions.

Support agents are online

Live chat

Start a real-time conversation for faster help.

Start live chat Chat loads after optional-cookie consent.