Contact support
Send us the details and we will reply as soon as possible.
Search our guides or choose a topic to find clear answers in a few steps.
Start with the topic that best matches what you need.
Install the app, sign in, and connect in a few simple steps.
→ TroubleshootingHow to Fix Slow VPN SpeedsSlow VPN speeds can be caused by your internet connection, VPN server location, network conditions, or VPN protocol. Try a different server or protocol, check your internet connection, and make sure SyncVPN is up to date.
→ Apps and setupHow to Install and Use SyncVPN on WindowsLearn how to install SyncVPN on Windows. Follow this guide to download the app, sign in, choose a VPN location, connect, and troubleshoot common issues.
→ TroubleshootingSyncVPN Won’t Connect: How to Fix ItIf SyncVPN cannot connect, check your internet connection, restart the application, try another VPN location, update SyncVPN, and make sure your device settings allow the VPN connection.
→ Apps and setupHow to Install and Use SyncVPN on AndroidLearn how to install and use SyncVPN on Android, connect to a VPN location, change locations, disconnect, and troubleshoot common connection issues.
→ Getting startedHow to Choose the Right VPN ProtocolLearn how to choose the right VPN protocol for your needs. Compare the available protocols, their use cases, and tips to find the best option for your device and network.
→Our support team is ready to help with technical, account, and billing questions.
Send us the details and we will reply as soon as possible.
Start a real-time conversation for faster help.
Start live chat Chat loads after optional-cookie consent.