With SyncVPN, you can protect multiple devices using a single subscription. This is useful if you regularly switch between your smartphone and computer or need VPN protection on more than one device.
SyncVPN plans support up to 10 simultaneous device connections, allowing you to use the VPN on multiple supported devices at the same time.
In this guide, we'll explain how simultaneous connections work, how to use SyncVPN on another device, and what to do if you experience a device-limit issue.
How Many Devices Can Connect to SyncVPN at the Same Time?
A SyncVPN subscription supports up to 10 simultaneous connections.
A simultaneous connection means a device is actively connected to the VPN service.
For example, if you connect SyncVPN on your Windows computer and your Android phone at the same time, you are using two simultaneous connections.
The device limit applies to active VPN connections, rather than simply describing how many devices you own.
Does the Device Limit Depend on Your Subscription Plan?
The confirmed device allowance for SyncVPN is:
Subscription Plan | Simultaneous Device Connections |
|---|---|
1-month plan | Up to 10 devices |
12-month plan | Up to 10 devices |
24-month plan | Up to 10 devices |
The main difference between these plans is their subscription duration.
If your purchase confirmation displays different device terms, contact SyncVPN Support to verify the allowance associated with your subscription.
Which Devices Can I Use with SyncVPN?
SyncVPN provides official application downloads for supported devices, including:
Windows computers
Android devices
iPhones
You can find the available application downloads on the official SyncVPN website.
Availability for other operating systems and device types should be checked against the current download options and setup documentation.
How to Use SyncVPN on Another Device
If you already have an active SyncVPN subscription, follow these general steps to set up another supported device.
Step 1: Download SyncVPN
Visit the official SyncVPN website and select the application for your device.
Download and install the application using the official download option.
Step 2: Open the Application
Launch SyncVPN on the additional device.
Step 3: Sign In
Sign in using the account or authorized access details associated with your existing subscription.
Make sure you are using the correct subscription information.
Step 4: Connect to a VPN Server
Choose an available VPN server and establish the connection.
Wait until the application confirms that the VPN is connected.
Step 5: Repeat on Other Supported Devices
You can follow the same general process on additional supported devices while staying within your subscription's simultaneous connection limit.
The exact installation and sign-in steps may vary by platform and application version.
What Happens If You Reach the Device Limit?
If you cannot establish another VPN connection and suspect that you have reached your device limit, try the following:
Check your existing connections. Review which of your devices are currently using SyncVPN.
Disconnect an unused device. End the VPN connection on a device you are not actively using.
Try connecting again. Return to the device you want to use and attempt the VPN connection.
Check your subscription. Make sure you are signing in with the correct account and have an active subscription.
Contact SyncVPN Support. If you continue experiencing problems, request assistance with your device allowance or account access.
The exact behavior when a connection limit is reached may vary. If disconnecting another device does not resolve the issue, support can help investigate.
Can I Use SyncVPN on My Phone and Computer at the Same Time?
Yes. SyncVPN supports simultaneous VPN connections on multiple compatible devices.
For example, you can connect through the SyncVPN application on a supported Windows computer and Android or iPhone device using the same active subscription.
Each active connection contributes to your subscription's simultaneous device allowance.
Can I Share My SyncVPN Account?
Account use and sharing are subject to SyncVPN's Terms of Service and your subscription limits.
The terms require you to protect your account credentials and prohibit selling, transferring, or renting access without written permission.
Before providing your account details to another person, review the applicable subscription terms.
Never share login codes or credentials with someone you do not trust.
Frequently Asked Questions
Do I Need a Separate Subscription for Every Device?
No. A single SyncVPN subscription supports multiple simultaneous connections within its device allowance.
Can I Connect 10 Devices at the Same Time?
Yes. The confirmed SyncVPN device allowance is up to 10 simultaneous connections per subscription.
Can I Use SyncVPN on Windows and Android with the Same Subscription?
Yes. Windows and Android are among the platforms with official SyncVPN application downloads.
Does Disconnecting a Device Help If I Reach the Limit?
Disconnecting a device you are no longer using is a sensible troubleshooting step. If you still cannot connect, contact SyncVPN Support.
Where Can I Get Help with Device Connections?
Visit the SyncVPN Support Center for setup and troubleshooting guides. If you need assistance with your device limit or subscription, contact the support team.
Still Need Help?
If you're having trouble connecting another device to SyncVPN, contact the support team through the official Support Center.
When contacting support, include:
Your subscription plan
The type of device you're trying to connect
Your operating system
Any error message you receive
Whether other devices are currently connected
Do not include your password or private login codes in a support message.